Introduction

Welcome to the Roel van der Zwaan Kappers app, developed by Immersed Agency. This privacy policy explains how we collect, use, and share information about you when you use our mobile application.

Contact Information

If you have any questions or concerns about our privacy policy, please contact us at:

• Email: privacy@immersed.agency
• Website: https://immersed.agency

Information We Collect

Personal Information

When you use our app, we may collect personal information that you provide directly to us. This includes:

• Name
• Email address
• Phone number
• Appointment details
• Feedback and reviews

Sensitive Information

We do not collect sensitive information such as health data, financial information, or information about your race or ethnicity.

Automatically Collected Information

We may also collect information automatically when you use our app. This includes:

• Device information (e.g., device model, operating system)
• Usage information (e.g., pages viewed, time spent on the app)
• Location information (with your permission)

How We Use Your Information

We use the information we collect to:

• Provide and improve our services
• Manage appointments and communicate with you
• Personalize your experience
• Respond to your feedback and inquiries
• Ensure the security of our app and services

Sharing Your Information

We do not share your personal information with third parties except in the following circumstances:

• With your consent
• With service providers who help us operate and improve our app (e.g., hosting providers, analytics services)
• When required by law or to protect our rights and safety

Data Security

We take the security of your personal information seriously and implement reasonable security measures to protect it from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security measures are perfect or impenetrable.

Data Retention and Deletion

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. If you wish to delete your personal information, you can contact us at privacy@immersed.agency. We will take reasonable steps to delete your information, except when we are required to retain it by law.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new privacy policy on our website and app. Your continued use of our app after any changes indicates your acceptance of the new policy.

Accessibility

This privacy policy is available on our website at https://immersed.agency/privacy-policy. It is accessible and readable in a standard browser without any plug-ins or special handlers.

Conclusion

We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. Thank you for using the Roel van der Zwaan Kappers app.